General Terms of Service for NUMIQ – Project Calculator

Privacy Policy

Last Updated On 24-Oct-2025
Effective Date 24-Oct-2025

This Privacy Policy describes the policies of NUMIQ s.r.o., Kominárska 1552/3A, Bratislava 831 04, Slovakia, email: tools@numiq.com, phone: +421 on the collection, use and disclosure of your information that we collect when you use our website ( https://numiq.com ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

1. Information We Collect:

   We will collect and process the following personal information about you:

   1. Name
   2. Email
   3. Mobile
   4. Address

2. How We Collect Your Information:

   We collect/receive information about you in the following manner:

   1. When a user fills up the registration form or otherwise submits personal information
   2. Interacts with the website
   3. From public sources

3. How We Use Your Information:

   We will use the information that we collect about you for the following purposes:

   1. Marketing/ Promotional
   2. Creating user account
   3. Customer feedback collection
   4. Processing payment
   5. Support
   6. Administration info
   7. Targeted advertising
   8. Manage customer order
   9. Dispute resolution
   10. Manage user account

   If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

4. How We Share Your Information:

   We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

   1. Ad service
   2. Marketing agencies
   3. Analytics

   We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

   We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

5. Retention Of Your Information:

   We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

6. Your Rights:

   Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at tools@numiq.com. We will respond to your request in accordance with applicable law.

   You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at tools@numiq.com.

   Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

7. Cookies Etc.

   To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

8. Security:

   The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

9. Grievance / Data Protection Officer:

   If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at NUMIQ s.r.o., Kominárska 1552/3A, Bratislava, email: tools@numiq.com. We will address your concerns in accordance with applicable law.

    

Cookie Policy

Effective date: October 03, 2025

Last updated: October 03, 2025

What are cookies?

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use (i.e., the information we collect using cookies and how that information is used), and how to manage your cookie settings.

Cookies are small text files used to store small pieces of information. They are stored on your device when a website loads in your browser. These cookies help ensure that the website functions properly, enhance security, provide a better user experience, and analyse performance to identify what works and where improvements are needed.

How do we use cookies?

Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.

The third-party cookies used on our website primarily help us understand how the website performs, track how you interact with it, keep our services secure, deliver relevant advertisements, and enhance your overall user experience while improving the speed of your future interactions with our website.

Types of cookies we use

Necessary

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Functional

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Advertisement

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

Uncategorized

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

Manage cookie preferences

Consent Preferences

You can modify your cookie settings anytime by clicking the 'Consent Preferences' button above. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.

Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using a different web browser, please refer to its official support documentation.

TERMS AND CONDITIONS

FOR THE NUMIQ APPLICATION – PROJECT CALCULATOR

effective from 1 January 2024

Article I – Definition of Basic Terms

In addition to the expressions used in the preamble of these T&C and in other provisions of these T&C, the following expressions (legislative abbreviations) shall have the meanings set out below:

“Application”: the Web Application and the Mobile Application.

“Copyright Act”: Act No. 185/2015 Coll., the Copyright Act, as amended.

“Price List”: the Company’s list of prices for the Services available at https://app.numiq.com/.

“Availability”: the state in which the functions of the Application are available to the User according to the parameters and conditions defined in these T&C.

“Free”: an Application program with limited functionality, i.e., calculation items hidden, no option to add own calculation items, allowing storage of a maximum of 1 calculation during use of the Application, without the ability to share the calculation. More detailed information about the Free program is provided on the Website.

“Information”: all information, data, documents and datasets that the User has electronically stored via the Application on the Server, through the user interface of this service, for the purpose of digital collection, processing, archiving, export and other use of the Services, via the Account.

“Licence”: the Company’s consent granted to the User to use the Application within the scope of the selected Program in the manner set out in these T&C.

“Mobile Application”: a form of the Web Application that can be used on a mobile device; the mobile application may have limited functionality compared to the Web Application and, to use it, the User must have a user account created in accordance with these T&C. It allows the User, in particular, to download it free of charge from online stores (App Store, Google Play), register and use the Services.

“Commercial Code”: Act No. 513/1991 Coll., the Commercial Code, as amended.

“Civil Code”: Act No. 40/1964 Coll., the Civil Code, as amended.

“T&C”: these Terms and Conditions. The current, effective version of these T&C is also available on the Website.

“Open X”: an Application program with extended functionality for the selected number of days, i.e., visible calculation items, the ability to add own calculation items, the ability to save a number of calculations defined by the program (depending on tier), with the option to share the calculation. More detailed information about the Open X program is provided on the Website.

“User”: a natural person or legal entity that has registered in the Application in the manner specified in these T&C.

“Paid Content”: a collective designation for the paid Application programs Open X and Profi X.

“Extension (Renewal)”: continuation of the Subscription Period of the same Program, which occurs by choosing a paid version by selecting the same Paid Content and paying a new Subscription. The Extension becomes effective on the last day of the previous Subscription Period.

“Program”: a collective designation for the Application programs Free, Open X and Profi X.

“Subscription”: has the meaning set out in Article V, point 2 of these T&C.

“Subscription Period”: the period of access and the User’s right to use the functionalities of the Open X or Profi X program, determined by the User, for which the User has paid the Subscription in accordance with these T&C.

“Profi X”: an Application program with full functionality for the selected number of days, i.e., visible calculation items, the ability to add own calculation items, the ability to save a number of calculations defined by the program (depending on tier), with the option to share the calculation, and with the option to send the calculation to the User’s client using the User’s letterhead and logo as the sender of the calculation. More detailed information about the Profi X program is provided on the Website.

“Registration Form”: a form available in the Application that constitutes the User’s binding order to the Company to use the Program.

“Server”: one or more cloud servers arranged by the Company through third parties, on which the software means necessary to use the Application are located.

“Support Services”: technical support and maintenance of the Application.

“Services”: the services provided through the Application, specified in more detail on the Website.

“Company”: NUMIQ s.r.o., having its registered office at Kominárska 1552/3A, Bratislava – Nové Mesto District 831 04, Slovak Republic, Company ID (IČO) 55 880 592, registered in the Commercial Register maintained by the Municipal Court Bratislava III, Section Sro, Insert No. 174081/B, the holder of proprietary rights to the Application.

“Consumer”: a User who is a natural person and who, when concluding and performing the Contract, does not act within the scope of his/her business activity or other entrepreneurial activity.

“Cooperation”: the activity of the User that is necessary and appropriate for the proper performance of these T&C and the Contract, consisting in particular in providing all necessary data, documents and information by the User that may be legitimately requested by the Company for the proper performance of the subject-matter of these T&C and the Contract, and in other activity that proves useful for the performance of the subject-matter of these T&C and the Contract.

“Account”: the virtual space of each User on the Server for the purpose of using the Services ordered by him/her through the Program, to which the User has exclusive access.

“User Support”: an electronic maintenance and support service that the Company provides to the User for using the Application.

“Web Application”: software available on the Website.

“Website”: the website available at https://numiq.com/.

“Consumer Protection Act”: Act No. 102/2014 Coll. on consumer protection in the sale of goods or provision of services on the basis of a contract concluded at a distance or a contract concluded away from business premises, and on amendments to certain acts, as amended.

“Program Change”: a change of Program that occurs by selecting a Program other than the one used so far and paying the Subscription (in the case of Paid Content). A Program Change occurs on the day when the request for Program Change reaches the Company and the Subscription is paid. When changing from a higher to a lower Program, the User also has access to the previous Programs with Paid Content until the end of the Subscription Period of the Programs used so far.

“Contract”: the contract on the use of the Application and the Services, the content of which is these T&C and which is formed by their acceptance.

“Contracting Parties”: jointly, the Company and the User.

Article II 
Introductory Provisions – Subject of the Contract

All obligational relationships and all mutual rights and obligations of the Contracting Parties that have arisen or are related to the conclusion of the Contract (Article I, point “Contract” of these T&C) are governed by these T&C.

Through the Application (Article I, point “Application” of these T&C), the Company provides the User with the Services (Article I, point “Services” of these T&C).

By concluding the Contract:

The Company undertakes to:

• make the Application available to the User on the Servers and to allow the User to use the Application in the manner set out in Article III or Article IV of these T&C and to grant a Licence for the Application for the duration of the Contract; and
• ensure the maintenance and functionality of the Application for the User within the limits of these T&C,

and the User undertakes to:

• use the Application exclusively within the limits of the Licence; and
• in the case of Paid Content, pay the Subscription.

Article III 
Conclusion of the Contract and Registration

The Contracting Parties conclude the Contract in electronic form, in the manner and subject to the conditions set out in these T&C. Before starting to use the Services, the User is obliged to enter his/her e‑mail address, a chosen password that meets the security standards determined by the Company, and to express his/her consent to these T&C by confirming them in the Application. By giving consent, the User confirms that he/she has read, understood and fully agrees with their content, with the rights and obligations of the Contracting Parties, and with the conditions of use of the Application. Without accepting the T&C as set out above, the Services cannot be used. The Contract shall be deemed validly concluded at the moment the Company receives the User’s consent to these T&C, in the manner indicated in the Application. After the Account is successfully created, the Company sends to the User, at the e‑mail address provided when creating the Account, a confirmation e‑mail that also contains these T&C.

The User may use the Services without a Program, in a limited mode, or may choose a Program according to the available functionalities.

If the User chooses a Program, he/she is obliged to register in the Application by completing the Registration Form. Upon registration, the User is obliged to provide the following data:

• name and surname of the person performing the registration,
• e‑mail address,
• a chosen password that meets the security standards determined by the Company,
• payment details, i.e., card number, cardholder name, month and year of card expiry, CVC code (applies only to Users of Paid Content),
• other data about the User required by the Company, in particular but not limited to: the company’s business name, registered office, the User’s Company ID (IČO), Tax ID, VAT ID if assigned (does not apply to the Consumer).

After successful registration, the Company sends the User to the e‑mail address indicated in the Registration Form a confirmation e‑mail.

The User is obliged to provide current, true, correct and complete data at registration. If the User does not provide current, true, correct or complete data, the Company is not obliged to provide the Services and is also entitled to cancel or block his/her Account. The User is responsible for the veracity, correctness and completeness of the data for the entire duration of his/her Account. In the event of a change in data, the User is obliged to update the data in his/her account without undue delay.

All registrations may be subject to verification by the Company, which is entitled to verify and assess whether the User meets the conditions for using the Services. The Company reserves the right not to accept a registration or to cancel an Account even without stating a reason.

The place of performance of this Contract is the Server arranged through third parties, on which all software means for using the functions of the Application and the Information are located.

Article IV 
Account

After successful registration, a user Account is created for the User, on the basis of which he/she is entitled to use the Services in the Application, in accordance with these T&C, the applicable generally binding legal regulations and good morals.

Access to and use of the Account are secured by a combination of the username and password chosen by the User according to the Company’s instructions, and the User undertakes not to provide his/her own access data to the Account to any third party and is obliged to take all steps necessary to protect such data.

The Account is linked exclusively to the specific User.

The User is responsible for protecting his/her Account, e‑mail and password and is obliged to notify the Company without undue delay of any suspected security breach (e.g., by unauthorised use of the Account, e‑mail or password).

The Account terminates:

• by voluntary cancellation of the Account by the User,
• by cancellation of the Account by the Company in accordance with these T&C,
• upon dissolution of the legal entity of the User or the Company without legal successor,
• at the moment when the provision of the Services by the Company is completely terminated.

Article V 
Payment Terms

The User is entitled to use the Free program free of charge. The period of use of the Free program starts from the moment of Registration.

The User is entitled to use the Open X or Profi X program for a fee specified in the Price List (the “Subscription”). To use the Open X or Profi X program, the User chooses a paid version by selecting a specific Program and its scope according to the Price List (the “Subscription Period”).

After the expiry of the Subscription Period, if there is no Extension or Program Change, the User’s Account does not terminate; only the Free program is reactivated.

The User is entitled to change the Program during the use of the Services. The change becomes effective and any new Subscription is charged immediately, i.e., on the day the Program Change is made. Until the expiry of the period of the originally paid Subscription, the User has access, in addition to the new Program, also to the previous Program.

The User undertakes, for the entire duration of the Account (except for the Free program), to pay the Subscription to the Company.

The Subscription is due in advance, at the latest at the start of the Subscription Period; the User may choose the length of the Subscription Period. The User undertakes to pay the Subscription by card payment processed via a payment gateway, PayPal, Google Pay or Apple Pay, or by another method determined by the Company. The User acknowledges that payment gateways are operated by entities other than the Company, and the execution of the Subscription payment is governed by the terms and conditions of the respective payment service provider.

The Company issues to the User the payment document for the Subscription for the relevant Subscription Period without delay after the Subscription has been paid and subsequently after the Extension or Program Change. The day of delivery of the electronic invoice shall be deemed the day of its delivery to the User’s e‑mail address provided at Account registration.

The User hereby expressly agrees to the sending of electronic payment documents for the Subscription within the meaning of Section 71(1)(b) of Act No. 222/2004 Coll. on value added tax, as amended, to the User’s e‑mail address provided at Account registration.

The User confirms that he/she has access to the e‑mail address provided at registration.

The User is obliged to inform the Company in writing, without delay, of any change of e‑mail address. The Company is not liable for any damage incurred in connection with the User’s failure to notify the Company in time of a change of e‑mail address.

The Company is entitled to cancel the User’s Account if, even after a prior written notice (electronic form is sufficient), the User does not cease conduct by which the User breaches these T&C. The cancellation becomes effective upon expiry of the period granted for remedy. The Subscription paid is not refunded.

The Company is entitled to cancel the User’s Account at the User’s request. The cancellation becomes effective upon expiry of the Subscription Period.

Article VI 
Licence Conditions

The Contracting Parties have agreed on the following conditions for granting the Licence to the Application:

Mode of use: exclusively for the User’s own internal use for the purpose referred to in Article II, point 2 of these T&C. Within the Licence granted, the source code of the Application is not made available to the User. The User is not authorised to modify the Application in any way, adapt it, process it, combine it with another work, make copies of the Application, distribute or link the Application to multiple devices or other services, make the Application available over a network, publicly distribute the original of the Application or its copy by transfer of ownership, lending or leasing, present the Application to the public by publicly exhibiting the original of the Application or its copy, remove, alter, hide or obscure information about proprietary rights (including copyright notices and trademarks) of the Company or its affiliates, partners, suppliers or licensors, nor to use the Application in any other way contrary to the conditions of use set out in these T&C.

Scope of the Licence: territorially unlimited (global) and materially limited, to the extent corresponding to the purpose – the provision of the Services by the Company through the Application in accordance with these T&C.

Non‑exclusivity of the Licence: non‑exclusive pursuant to Section 70(4) of the Copyright Act.

Duration of the Licence: time‑limited to the period of access to the Account.

Transfer and termination of the Licence: upon the User’s death, the rights and obligations under these T&C do not pass to his/her legal successor.

Remuneration for the Licence: the Company’s remuneration for granting the Licence is included in the Subscription.

Disposition with the Licence: the User is not entitled to grant a third party consent to use the Application (sublicence) or to assign the rights under the Licence to an assignee without the Company’s prior written consent. If the User requests the Company’s consent to use or assignment according to the preceding sentence, the Company’s failure to grant consent/failure to respond to the User’s request does not constitute a fiction of granting consent. Consent granted by the Company is revocable at any time and for any reason.

Granting the Licence to the Application under this Article does not confer on the User any ownership right, any intellectual property right or any industrial property right to the Application, except for the rights and claims expressly recognised by these T&C.

All elements published in the Application, in particular graphics, texts, user interface and other works (collectively referred to as the “content”), are subject to the copyright of the Company or of other entities that have granted the Company the right to use them. Any copying, distribution, provision, reproduction or transmission of the content without the prior written consent of the Company is prohibited.

Article VII 
Rights and Obligations of the Contracting Parties

The Contracting Parties agree that certain parts of the subject of the Contract pursuant to Article II of these T&C are or will be provided by the Company through third parties.

The User is responsible for content that he/she uploads, creates, modifies or shares while using the Application.

To the extent that the content made available by the User in the Application for the use of the Services constitutes a work within the meaning of the Copyright Act, the User grants the Company a non‑exclusive, free licence for any use of the content or part thereof, for all purposes known at the time of creation of the content, including in particular, but not limited to, the proprietary rights set out in Section 19(4) of the Copyright Act, so as to enable the purpose of the T&C, the Contract and the use of the Services, without territorial or material limitation, without time limitation, i.e., for the duration of the author’s proprietary rights. Upon the dissolution of the Company, the rights and obligations under this licence pass to its legal successor. The User agrees that the Company may at any time, without any further consent being required, grant a third party consent to use the content within the limits of the licence granted or assign the rights under the licence to an assignee.

The User declares and undertakes that he/she is fully authorised, without limitation, to exercise the proprietary rights to the content or any part thereof and has settled all claims of persons who could have authorship claims to the content; he/she does not infringe copyright or industrial or other intellectual property rights of other persons in relation to the content or any part thereof.

The User undertakes to ensure the proper and undisturbed use of the content by the Company, including, where necessary, obtaining additional consents or licences from authors in accordance with the Copyright Act.

The User undertakes to compensate the Company for all and any costs, damage and pecuniary or non‑pecuniary harm suffered by the Company as a result of the User’s breach of obligations under this Article of the T&C.

The User undertakes to provide the Company with all and any cooperation in connection with the Company’s obligation to provide cooperation to courts, state and public authorities or other entities, or in connection with the Company’s defence in any proceedings initiated against the Company, arising from the User’s breach of these T&C, the Contract or the applicable legal regulations.

The User declares that the scope of the licence granted by him/her to the Company is in accordance with the rights granted to the User by third parties, and the User is obliged to prove this circumstance at the Company’s request.

The Company is entitled to use the trade name of the User, if it is a legal entity or a sole trader, for marketing and reference purposes.

For the proper and timely performance of obligations under the T&C, the User is obliged to provide the Company without delay with all necessary Cooperation requested and notified to the User by the Company; otherwise, the Company shall not be liable for any delay in fulfilling the subject of the Contract, nor for any damage that may arise in connection with any delay of the Company influenced by the User’s failure to provide Cooperation in time.

The Company is obliged, taking into account the latest knowledge, to ensure that all Information stored via the Application on the Server is sufficiently protected against loss, destruction, disturbance or possible misuse, unauthorised disclosure, provision, publication or other impermissible or unlawful operation.

The Company does not perform backups of the Information and does not provide the User with archive copies of the Information. After the end of the Subscription Period, provided that there has been no Extension or Program Change, calculations created in the Account are not retained.

Article VIII 
Availability of the Application

The Application is provided “as is” and “as available” and, to the extent permitted by law, without warranties of any kind, whether express or implied, including, without limitation, implied warranties, conditions or other terms relating to (i) merchantability, satisfactory quality, fitness for a particular purpose, title, quiet enjoyment, non‑infringement, or (ii) arising from the course of dealing. In addition, although the Company endeavours to provide a good user experience, it does not represent or warrant: (a) that the Application will always be secure, error‑free or timely; (b) that the Application will always operate without delays, interruptions or imperfections; (c) that any data obtained by the User through the Application will be current or accurate; or (d) the compliance of details of documents generated by the Application with the applicable legal regulations and the correctness and completeness of other outputs of the Application submitted to public authorities, business partners and other entities (it is solely the User’s responsibility to ensure their completeness, correctness and absence of errors).

The Application may, within the available limits, allow connection or access to other websites, applications, integrations or resources operated by third parties and thus to use services, functions or tools provided by a third party (the “Third‑party Services”), and, even if such Third‑party Services are available through the Application, they are not under the Company’s control, and the User acknowledges that the Company does not bear responsibility and does not guarantee the content, functionality, accuracy, legality, suitability or any other aspect of such Third‑party Services. The User also acknowledges and agrees that the Company does not bear responsibility and does not guarantee, directly or indirectly, for any malfunction, damage or loss caused or allegedly caused by the use of or reliance on such Third‑party Services. Third‑party Services may be charged by those third parties; information on fees is published separately by the relevant third party.

The Company does not guarantee any level of Availability of the Application.

The User acknowledges that the Availability of the Application may be limited and/or excluded due to the need for periodic updates, upgrades or improvements of the Application’s functionalities, or due to other fortuitous events beyond the Company’s control and/or fault. The Company is not liable for non‑operation of the Application.

The Company does not announce in advance to the User any shutdowns or unavailability of the Application.

The Company undertakes to provide the User with Support Services as needed and requested, through service interventions, based on the User’s notifications.

The User acknowledges that, during the provision of Support Services by the Company, the Application may be temporarily unusable. In such case, the User is not entitled to a reduction of the Subscription.

The Company continuously ensures the functionality of the Application. In the event of an Incident, the User may report the Incident and request Support Services from the Company via User Support or e‑mail, available free of charge on the Website. Support Services are available individually, depending on the Company’s time possibilities. All communication between the Company and the User after reporting the Support Services request will take place via User Support or e‑mail.

The purpose of the Support Services is not to provide training on the use of the Application, or to make changes, improvements or adjustments to the Application.

Access to the Application via the internet is ensured by the User. The Company is not responsible for the User’s decisions and conduct related to ensuring internet access to the Application or the general security of the device through which the User accesses the Account.

The Company is entitled, at its sole discretion, to improve, modify, update the Application or add new functionalities.

Article IX 
Company’s Liability

The Company bears no liability for the content, correctness or completeness of the Information stored, collected or generated by the User through the Application; in particular, the Company is not liable for the compliance of the Information with the applicable legislation, nor for the use of the Information by the User.

The Company is not liable for data damage or incompleteness caused by faults during transmission over the internet, for damage caused by a poor‑quality internet connection or for damage caused by the User’s inability to connect to the internet.

Under no circumstances is the Company liable for incidental, consequential or indirect damages of any kind arising from damage to or loss of data entered or stored in the Application.

The Company will, however, make reasonable efforts to prevent third‑party services with malicious code or unsolicited content from being active in the Application. The Company is not liable for defects or damage caused by malicious code or unsolicited content present in the Application.

The Company accepts no liability for losses arising in connection with the unavailability of the Application at any time and place, or for any other losses whose occurrence was not caused by the Company.

The User is not entitled to any compensation in connection with the cancellation of his/her Account or the prevention of its use before the expiry of the Subscription Period, within the meaning of these T&C, for reasons attributable to the User. The Subscription paid for the period during which the User cannot actively use the Services, within the meaning of this point, constitutes a contractual penalty for the User’s breach of the Contract and is not refunded.

The User is responsible for all his/her activities within the Application. He/she acknowledges and agrees that any breach of these T&C or the applicable legal regulations may lead (among other things) to the blocking or cancellation of the Account.

The User is obliged, without undue delay after receipt of a request, to reimburse the Company for all costs and damage incurred in connection with the breach of his/her obligations and commitments under these T&C.

Article X 
Company’s Liability towards the User – Consumer

The Company undertakes to provide the Services in the required quality, quantity and without defects.

The Company is liable for defects that the Service has when used by the Consumer.

The general warranty period is 24 months. The warranty period starts from the moment of use of the Service and payment of the Subscription.

Rights arising from liability for defects of the Service, for which the warranty period applies, expire if not exercised by the Consumer within the warranty period.

Conditions for exercising liability for defects (claims)

The Consumer is obliged to check the Service upon its taking over, in particular its functionality, the compliance of the scope of functionalities of the relevant Program with the information indicated on the Website and whether the access to them corresponds to the selected Program. In the event of obvious defects, the Consumer is obliged, without undue delay, to file a claim with the Company in the manner set out in point 8 below. Later claims due to obvious defects of the Service, including a defect consisting in the incompleteness of the Service, will not be taken into account.

The right regarding other defects (hidden defects) must be exercised, in the manner set out in points 7–10 below, without undue delay after the Consumer discovers the defect of the Service, but no later than before the expiry of the warranty period.

The Consumer is not entitled to claim the warranty for the Service if he/she knew about the defect before the provision of the Service, or was warned about it, or was granted an appropriate reduction of the Subscription for that reason.

Lodging a claim

The Consumer may lodge a claim with the Company via User Support or via e‑mail, which are available to the User free of charge on the Website.

In the application in which the Consumer lodges a claim, he/she marks the message as a “Claim”, describes the defect of the Service, indicates the address and e‑mail to which the Company will inform him/her about the method of handling the claim and specifies which of the claims from liability for defects, referred to in point 14 of this Article, he/she exercises.

If the claim application is incomplete (in particular illegible, unclear, unintelligible, does not contain the required documents, etc.), the Company will invite the Consumer by e‑mail, to his/her address, to complete the claim. In this case, the claim procedure begins on the day on which the completed application is received from the Consumer. If the Consumer does not complete the claim without undue delay, at the latest within 10 days of receiving the invitation, the claim will be considered unfounded.

The Company will inform the Consumer without delay about the receipt of the claim by sending a Claim Receipt Confirmation by e‑mail, at the latest, however, together with the document on handling the claim.

Handling the claim

Based on the Consumer’s decision regarding the rights referred to in point 14 of this Article, the Company is obliged to determine the method of handling the claim immediately, in complex cases at the latest within 3 working days of lodging the claim, and in justified cases, in particular if a complex technical assessment of the state of the provided Service is required, at the latest within 30 days of lodging the claim.

After determining the method of handling, the claim shall be handled immediately; in justified cases it may be handled later, but no later than 30 days from the lodging of the claim. After the expiry of the period for handling, the Consumer has the right to withdraw from the Contract or the right to replacement of the Service, if possible.

The Company is obliged to issue to the Consumer a written document on the handling of the claim, at the latest within 30 days of lodging the claim, and to inform the Consumer by e‑mail about the handling.

The Company is obliged to handle the claim by providing the Service without defects, by replacing the Service (if possible with regard to the subject of the Service), by refunding the Subscription to the Consumer, by granting an appropriate reduction of the Subscription, by a written invitation to take over the Service or by a justified rejection.

In the case of a defect of the Service that can be removed, the Consumer has the right to have it removed free of charge, in time and properly. If the claim is accepted, the Company will:

• remove the defects of the Service; and
• refund to the Consumer the Subscription paid or a proportionate part corresponding to the duration of the defect state of the Service; or
• extend for the Consumer the Subscription Period, or a proportionate part, by the duration of the defect state of the Service.

In the case of a defect of the Service that cannot be removed and which prevents the proper use of the Service without defects, and the claim is accepted, the Consumer has the right to withdraw from the Contract, and the Company will refund to the Consumer the Subscription paid or a proportionate part corresponding to the duration of the defect state of the Service.

Submitting suggestions and complaints

The Consumer is entitled to submit suggestions and complaints in writing via the e‑mail available free of charge on the Website.

The Company informs the Consumer about the evaluation of the suggestion or complaint by e‑mail sent to the Consumer’s address.

The supervisory authority is the Slovak Trade Inspection (SOI), SOI Inspectorate for the Žilina Region, address: Predmestská 71, P. O. BOX B‑89, 011 79 Žilina 1, tel.: +421 41 763 21 30, +421 41 724 58 68.

Alternative Dispute Resolution (ADR)

The Consumer has the right to contact the Company with a request for remedy via the e‑mail available free of charge on the Website if he/she is not satisfied with the way the Company handled his/her claim or believes that the Company has violated his/her rights. If the Company responds negatively to the request or does not respond within 30 days of its sending, the Consumer has the right to submit a proposal to initiate an alternative dispute resolution procedure to a competent entity (the “Entity”) pursuant to Act No. 391/2015 Coll. on Alternative Dispute Resolution for Consumer Disputes, as amended (the “ADR Act”).

The Entities are authorities and legal entities authorised under Section 3 of the ADR Act, the list of which is published on the website of the Ministry of Economy of the Slovak Republic: https://www.mhsr.sk/obchod/ochrana-spotrebitela/alternativne-riesenie-spotrebitelskych-sporov-1/zoznam-subjektov-alternativneho-riesenia-spotrebitelskych-sporov-1.

The proposal may be submitted in the manner set out in Section 12 of the ADR Act.

The Consumer may also lodge a complaint via the ODR platform, available at: 
https://ec.europa.eu/commission/presscorner/detail/sk/IP_16_297 and https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=SK.

ADR concerns only the dispute between the Consumer, as a consumer, and the Company, as a supplier, arising from the Contract or related thereto.

Withdrawal from the Contract

In accordance with Section 7(1), the Consumer has the right to withdraw from the Contract, without giving a reason, within 14 days of the conclusion of the Contract.

The Parties confirm that the Company has previously informed the Consumer that if the Consumer agrees that the Company will start providing the services before the expiry of the 14‑day period for withdrawal pursuant to Section 7 of the Consumer Protection Act, the Consumer loses the right of withdrawal after the full provision of the Service and is obliged to pay the Company the Subscription for the services provided. Services that are made available to the Consumer by the Company and whose duration expires within the first 14 days from conclusion of the Contract shall be deemed provided. The Consumer agrees to the commencement of the provision of the Service before the expiry of the withdrawal period and that, after full provision, he/she loses the right of withdrawal under Section 7 of the Consumer Protection Act.

The Consumer may exercise the right of withdrawal under the preceding point via the withdrawal form available on the Website or by a written notice of withdrawal sent to the Company’s registered office address.

The withdrawal period under point 25 of this Article shall be deemed observed if the notice of withdrawal was dispatched to the Company at the latest on the last day of the period indicated in point 25.

If the Consumer withdraws from the Contract, all ancillary contracts associated therewith are cancelled from the outset. The Consumer will not have to pay costs or fees in connection with the cancellation of the ancillary contract, except in cases provided for in Section 9(3) and Section 10(3) of the Consumer Protection Act and for the Subscription. This also applies in cases where the subject of the Contract was the provision of the Service and the Service was provided in full to the Consumer within the first 14 days of the conclusion of the Contract.

If the Consumer withdraws from the Contract before the commencement of the provision of the Services and has expressly agreed pursuant to Section 7 of the Consumer Protection Act, and the Service has not been provided in full within the first 14 days from the conclusion of the Contract, the Consumer is obliged to pay the Company only for the performance actually provided up to the day of sending the notice of withdrawal. The amount for the actually provided performance is calculated in proportion to the total price of the Subscription.

Common provision for this Article

For the avoidance of doubt, the Parties acknowledge that this Article applies only to a User who has the status of a Consumer.

Article XI 
Term and Termination of the Contract

The Contract concluded under these T&C is concluded for an indefinite period.

The Contract terminates:

• by written notice of termination by the Parties, without giving a reason, in accordance with point 3 of this Article;
• by written withdrawal by the Company if the User uses the Application contrary to and/or beyond the limits of the granted Licence;
• by written agreement of the Parties, on the date indicated in such agreement.

Notice of termination must be in writing and delivered to the other Party. The notice takes effect upon the expiry of the Subscription Period.

The notice of withdrawal must be in writing and is effective on the date it is received by the other Party.

Withdrawal from the Contract takes effect on the date the notice of withdrawal is received by the other Party; the Parties agree to exclude the application of Section 351(2) of the Commercial Code. For the avoidance of doubt, the Parties acknowledge that this point of the T&C applies only to a User who does not have the status of a Consumer.

Upon expiry of the Subscription Period, the Contract does not terminate.

After the termination of these T&C, the Company does not create backups of the Information for the User.

Article XII 
Unauthorised Use of the Application

The User is responsible for the use of the Application, including interactions with it by persons whom he/she has authorised to use it. The User is obliged to prevent the commission of unauthorised uses of the Application, in particular in the sphere set out in this Article.

“Unauthorised use of the Application” means the following activities:

• direct calls to commit acts of violence against protected persons or groups;
• content that dehumanises, humiliates or defames persons or groups on the basis of a protected characteristic;
• using the Services to attack other persons or groups;
• content that includes another person’s personal data disclosed without their consent, e.g., full name, face in a photo or video, or other data reported as disclosed without consent;
• content that uses vulgarities or obscenities to insult other users or to amplify criticism;
• data that enable identification and other personal data about you or someone else, including financial data, health data, identity documents or any other personal data;
• pornography or the depiction of sexual acts, genitals or fetishes for sexual gratification;
• content that includes exposed genitals;
• content that glorifies or promotes sodomy;
• content that glorifies or promotes explicit sexual content or sexual behaviour;
• non‑explicit pornography or any content intended for sexual gratification;
• any content that sexualises inanimate objects;
• poses with an obviously sexual subtext where the subject is nude, blurred or very scantily dressed;
• non‑commercial content related to sex toys;
• violent or gory content involving humans or animals, intended to shock or amaze, or without justification;
• explicit violence involving substantial blood, serious injuries or the death of animals or people;
• content depicting cruelty to animals;
• links to landing pages where restricted goods or services can be purchased;
• e‑mail addresses or telephone numbers for the purchase of restricted goods;
• content that supports or incites severe harm to health, safety, property, animals or the environment;
• content that facilitates the abuse of inherently dangerous things;
• content with instructions for manufacturing or preparing dangerous items;
• images or any other content that infringes another person’s legal rights, including copyrights;
• all images of sexual abuse and any content that depicts children in a sexual manner;
• content relating to dangerous or illegal acts such as rape, sale of organs or human trafficking;
• illegal products and services: products from endangered species, illegal drugs, prescription medicines placed on the black market;
• images that capture or promote explicit or unjustified violence;
• content created by or on behalf of terrorist groups;
• content that incites violence, promotes terrorist acts or glorifies terrorist attacks.

The User is prohibited from publishing content that includes general, political or social commentary or personal manifestations.

The User is prohibited from publishing content aimed at destroying or harming the digital presence of a particular subject or object. This also includes modifying information about a particular place so that it becomes inappropriate or of low quality, with the aim of making a joke or expressing a social or political opinion.

The Company is entitled, without prior notice, (i) to remove content in respect of which the Company suspects unauthorised use of the Application or (ii) to block, limit or cancel the use of the Services or the Account in the event of suspicion that the User or persons whom he/she has authorised use the Application without authorisation, or (iii) to remove content in respect of which we suspect unauthorised use.

Article XIII 
Deliveries (Service of Documents)

The Parties expressly agree on the right to deliver documents under these T&C by electronic means – by e‑mail, without the obligation to send documents by post at the same time, unless otherwise provided in these T&C. An e‑mail is deemed delivered on the next working day after it is sent unless it is clear from the Parties’ communication that it was demonstrably delivered and acknowledged by the receiving Party on the day it was sent by the sending Party.

Forms or other written notices regarding early termination of the Contract shall be delivered by the Parties exclusively by post in the form of a registered letter. By post, the sending Party sends documents to the other Party – the addressee – to its address or to the address notified in writing (in the manner according to this Article) by the Party as the correspondence address. A document is deemed delivered on the day indicated as the day of delivery on the delivery receipt or on the day when the addressee refused to accept the document or on the day the post returned the document to the sender as an undeliverable item, regardless of the reason why it could not be delivered.

Article XIV 
Processing of Personal Data

In connection with the formation and performance of the Contract, as well as other related activities within the meaning of these T&C, personal data of the User are processed. Personal data are processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Act No. 18/2018 Coll. on the protection of personal data, as amended. All information about processing is available on the Website.

Article XV 
Special Provisions

The User is not entitled, without the Company’s prior written consent, by contract, unilateral act or otherwise, to assign or transfer any or all benefits, advantages, claims or obligations arising from these T&C, as well as rights or obligations arising from these T&C.

Article XVI 
Final Provisions

These T&C enter into force on the date of their confirmation in the Registration Form and are published on the Website.

Legal relations not regulated by these T&C, which have arisen through the conclusion of the Contract, are governed and interpreted in accordance with the law of the Slovak Republic, excluding conflict‑of‑law norms. Rights and obligations of the Parties not regulated by these T&C are governed by the relevant provisions of the legal regulations in force in the territory of the Slovak Republic. All disputes arising on the basis of or in connection with these T&C shall be resolved by the competent courts of the Slovak Republic.

Departures from these T&C are only possible on the basis of a written agreement of the Parties.

The Company reserves the right to change and supplement these T&C at any time during their validity, and is obliged to always publish and apply the currently valid and effective version of the T&C. The change becomes effective by publishing the T&C on the Website. Upon the entry into force of the new T&C, the previous T&C cease to be valid and effective.

If the User does not agree with the change of the T&C, he/she is obliged to notify this fact to the Company in writing no later than on the 15th day from the entry into force of the new T&C. If the User does not deliver to the Company within the period under this point his/her disagreement with the change of the T&C, it shall be deemed that he/she agrees and the mutual relations between the Company and the User shall, from the day of the entry into force of the change of the T&C, be governed by the new amended T&C.

The User is obliged to regularly acquaint himself/herself with changes to the T&C.

If any provision of the T&C is invalid or becomes invalid, this shall not affect the other provisions. In place of such provision, a provision of applicable legal regulations corresponding to the purpose of the T&C shall apply, which replaces the invalid provision.

The T&C are prepared in the Slovak language. In the event that the T&C are also prepared in a language other than Slovak, the Slovak‑language version shall be used as the decisive language version and only this version is legally binding on the Parties. A version prepared in any other language is not legally binding on the Parties and has only the character of an informative translation of the content of the T&C prepared in the Slovak language.

Terms and Conditions for the “Project Calculator” Application of NUMIQ s.r.o.