General Terms and Conditions

This is an English translation provided for convenience only; the Slovak version is binding.

Effective from: 12 October 2026

These general terms and conditions are issued by the operator of the NUMIQ service, being the commercial company referred to in these GTC as the “Company” or the “Operator”. The identification and contact details of the Company are set out in Article IX of these GTC.

Article I - Definitions of Basic Terms

In addition to the terms used in the introduction to these GTC and in other provisions of these GTC, the following terms (so-called legislative abbreviations) shall have the meanings set out below:

“AI Content”: any output created or proposed by means of artificial intelligence within the Application, in particular Calculations and their items created by the Estimator, proposals for custom items (including price, unit of measurement and category), the AI assessment of the User's strengths, the sales description of the User's business, recommendations, alerts on missing items and risk flags.

“Active Calculation”: a Calculation which the User may, within its Plan, edit, supplement and use to create a Quotation. The number of Active Calculations is limited by the selected Plan. Calculations exceeding the limit of the Plan are inactive and are available to the User on a read-only basis until the User reduces the number of Active Calculations or selects a higher Plan.

“Application”: the NUMIQ web application accessible via the Website, including all of its Country Versions, functions, interfaces and related means.

“Copyright Act”: zákon č. 185/2015 Z. z. Autorský zákon (Act No. 185/2015 Coll., the Copyright Act), as amended.

“Works Price List”: the publicly available price list of construction and trade works and materials published on the Website in the individual Country Versions. The prices stated in the Works Price List are indicative market values excluding VAT, do not constitute a binding offer of the Company or of any third party and serve exclusively for information and calculation purposes.

“Plan Price List”: the current overview of the Plans, their scope and prices, available in the Application and on the Website.

“Quotation”: a document created by the User in the Application from a Calculation or directly from the Works Price List, which contains in particular a breakdown of works and materials, terms, a schedule, where applicable a payment schedule based on milestones, and the User's logo, company details and references, and which the User sends to the Client by e-mail, via a unique link or in PDF format.

“Pricing Profile”: the User's settings in the Application containing in particular its own hourly rates, surcharges, margins, discounts and its own price list of labour and materials, which the Application applies to new Calculations.

“Availability”: the state in which the functions of the Application are available to the User in accordance with the parameters and under the conditions defined in these GTC.

“FREE”: the free-of-charge Plan of the Application which allows the use of 1 Active Calculation and all functions of the Application, whereby the prices of selected, in particular specialised, items of the Works Price List are locked in this Plan. More detailed information on the FREE Plan is set out in the Plan Price List.

“Google Reviews”: reviews and ratings of the User imported into the Application from the User's business profile on the Google service (Google Business Profile), which the User has connected to the Application.

“Information”: all information, data, documents and content which the User, for the purpose of using the Services, has electronically stored, created or imported via the Application onto the Server through its Account, in particular Calculations, Quotations, Pricing Profiles, custom price lists imported from files (e.g. Word or Excel), logo, company details, references, Google Reviews and Client data.

“Calculation”: a calculation of the costs of works and materials for a construction or renovation project created in the Application, whether by means of the Estimator, from the Works Price List or manually, including projects combining several trades with a common Client, address and overview.

“Estimator”: a guide (wizard) in the Application which, on the basis of the selected room or trade, the city entered and the User's answers to questions about the scope of the project, creates, with the support of artificial intelligence, a Calculation of labour and materials based on predefined sets of works and standardised labour productivity.

“Client”: a third party to whom the User addresses a Quotation or with whom the User shares a Calculation, and who may view, annotate and accept the Quotation via a link. The Client is not a Party to the Agreement.

“Country Version”: a version of the Website and of the Works Price List for a specific country, available at its own address (e.g. numiq.com/de, numiq.com/at, numiq.com/it), with its own indicative prices, currency, regions, regional and city surcharges and language.

“Licence”: the consent granted by the Company to the User to use the Application within the scope of the selected Plan in the manner set out in these GTC.

“MAX”: the Paid Plan of the Application allowing the use of 99 Active Calculations, all functions of the Application and all unlocked prices in the Works Price List. More detailed information on the MAX Plan is set out in the Plan Price List.

“Commercial Code”: zákon č. 513/1991 Zb. Obchodný zákonník (Act No. 513/1991 Coll., the Commercial Code), as amended.

“Civil Code”: zákon č. 40/1964 Zb. Občiansky zákonník (Act No. 40/1964 Coll., the Civil Code), as amended.

“OPEN”: one-off paid access to all prices in the Works Price List for a period of 5 days from the date of payment. OPEN is not a subscription, is not renewed and expires automatically after 5 days. OPEN does not increase the number of Active Calculations.

“Paid Plan”: collective designation of the START, PRO and MAX Plans.

“Payment Gateway”: the Stripe payment service operated by Stripe, Inc. or its affiliates, including its customer portal, through which the User pays the Subscription Fee and the price for OPEN and manages its billing and payment details, or any other payment method designated by the Company.

“User”: a natural person carrying on business (sole trader) or a legal person acting within the scope of its business activity who has registered in the Application in accordance with these GTC or who uses the Application or the Works Price List without Registration.

“Subscription Fee”: has the meaning given in Article VI point 2 of these GTC.

“Subscription Period”: a period of one calendar month for which the User has paid the Subscription Fee and during which the User is entitled to use the selected Paid Plan.

“PRO”: the Paid Plan of the Application allowing the use of 20 Active Calculations, all functions of the Application and all unlocked prices in the Works Price List. More detailed information on the PRO Plan is set out in the Plan Price List.

“Plan”: collective designation of the FREE, START, PRO and MAX Plans; the provisions of these GTC on Plans shall apply mutatis mutandis to OPEN, unless the nature of the matter dictates otherwise.

“Registration”: the creation of an Account by the User in accordance with Article III of these GTC by means of the registration form in the Application, which constitutes a binding proposal by the User to conclude the Agreement.

“Server”: one or more cloud servers provided by the Company, including through third parties, on which the software means for using the Application are located and on which the Information is stored.

“Services”: the services provided by the Company via the Application and the Website, as further specified on the Website. NUMIQ is a SaaS platform which helps tradespeople, construction companies and other businesses in construction and related fields to create cost calculations and quotations for construction and renovation projects. The Services include in particular the Works Price List, the Estimator, Calculations supported by artificial intelligence, Pricing Profiles and custom price lists, the creation, sharing and tracking of Quotations, export to PDF, project management, Google Reviews, AI Content and related tools, as well as articles and a blog with indicative prices.

“Support Services”: technical support and maintenance of the Application provided by the Company electronically.

“Company” or “Operator”: the commercial company which is the operator of the Application and the Website, the holder of the economic rights to the Application and the provider of the Services, and whose identification and contact details are set out in Article IX of these GTC.

“START”: the Paid Plan of the Application allowing the use of 1 Active Calculation, all functions of the Application and all unlocked prices in the Works Price List. More detailed information on the START Plan is set out in the Plan Price List.

“Cooperation”: activity of the User which is necessary and appropriate for the proper performance of these GTC and the Agreement, consisting in particular in the provision by the User of all necessary information, documents and data which may legitimately be requested by the Company for the purpose of the proper performance of the subject matter of these GTC and the Agreement, and in any other activity which proves to be expedient for the performance of the subject matter of these GTC and the Agreement.

“Account”: the virtual space of each registered User on the Server for the purpose of using the Services within the scope of the selected Plan, to which only the User has access.

“GTC”: these general terms and conditions. The current and effective version of the GTC is available on the Website.

“Web Application”: the NUMIQ software application accessible via a web browser on the Website, without the need for installation.

“Website”: the website available at https://numiq.com/, including all of its Country Versions and subdomains.

“Plan Change”: a change of Plan which occurs by selecting a Plan other than the one used so far in the Application and, in the case of a Paid Plan, by paying the Subscription Fee. The conditions and effectiveness of a Plan Change are governed by Article VI of these GTC.

“Agreement”: the agreement on the use of the Application and the Services concluded between the Company and the User, the content of which consists of these GTC and which is formed upon their acceptance in accordance with these GTC.

“Parties”: the Company and the User together.

Article II - Introductory Provisions and Subject Matter of the Agreement

These GTC govern all contractual relationships and all mutual rights and obligations of the Parties which arose upon or in connection with the conclusion of the Agreement, as well as the use of the Website and the Works Price List by persons without Registration.
The Company provides the Services to the User via the Application and the Website.
By concluding the Agreement, the Company undertakes to:

make the Application available to the User on the Server, enable the User to use the Application within the scope of the selected Plan and grant the User a Licence to the Application for the term of the Agreement, and
ensure the maintenance and functionality of the Application for the User to the extent set out in these GTC.

By concluding the Agreement, the User undertakes to:

use the Application exclusively within the scope of the Licence and in accordance with these GTC, and
when using a Paid Plan or OPEN, pay the Company the Subscription Fee or the price for OPEN, as applicable.

The Services are intended exclusively for businesses, in particular tradespeople, construction companies and other persons doing business in construction and related fields, who use the Services within the scope of their business activity. Consumers are not a target group of the Services and the Company does not conclude the Agreement with consumers. By Registration and by placing an order, the User declares that it is acting within the scope of its business activity and is liable for the truthfulness of this declaration in accordance with Article III point 8 of these GTC.
The User acknowledges that the Company does not act as an intermediary for tradespeople or construction works, is not a party to the relationship between the User and the Client and does not provide professional, technical, design, tax or legal advice.

Article III - Conclusion of the Agreement and Registration

The Parties conclude the Agreement electronically in the manner and under the conditions set out in these GTC. The Works Price List, articles and the blog on the Website are accessible without Registration; Registration is required in order to use the Application, store Calculations and Pricing Profiles and create Quotations.
Prior to Registration, the User is obliged to provide its e-mail address, choose a password meeting the security standards determined by the Company (or use sign-in via a third-party account, where the Application permits this) and express its consent to these GTC by confirming them in the Application.
By consenting to these GTC, the User confirms that it has read and understood them and agrees in full with their wording, the rights and obligations of the Parties and the conditions of use of the Application. The Application cannot be used without accepting the GTC in accordance with this Article.
The Agreement is validly concluded at the moment when the User's consent to these GTC is received by the Company in the manner set out in the Application. Following the successful creation of the Account, the Company will send a confirmation e-mail to the e-mail address provided by the User. The Company may make the creation of the Account conditional upon verification of the e-mail address.
Registration is free of charge and does not require a payment card to be entered. Following Registration, the User uses the FREE Plan until it selects a Paid Plan or OPEN.
Upon Registration and upon selecting a Paid Plan or OPEN, the User is obliged to provide in particular the following details:

the first name and surname of the person carrying out the Registration,
e-mail address,
a password meeting the security standards determined by the Company,
payment details (applies only to Paid Plans and OPEN; payment details are entered and processed exclusively via the Payment Gateway),
billing details, which are entered in the Payment Gateway or in the Application, in particular the business name, registered office or place of business, IČO (company identification number) (or the equivalent identification number according to the User's state of establishment), DIČ (tax identification number) and IČ DPH (VAT identification number); where the User provides company details, the IČO (or the equivalent identification number according to the state of establishment) is mandatory and the IČ DPH is mandatory if the User is a VAT payer or is registered for VAT,
other details requested by the Company.

The User is obliged, upon Registration and throughout the term of the Agreement, to provide up-to-date, true, correct and complete information and to update any change without undue delay. If the User fails to provide up-to-date, true, correct or complete information, the Company is not obliged to provide the Services to the User and is entitled to block or cancel its Account.
By Registration and by each order of a Paid Plan or OPEN, the User declares that it is acting within the scope of its business activity and that it will use the Services exclusively for the purposes of its business. The Company does not require a separate confirmation of this declaration; the declaration is deemed to have been made by the Registration and the order themselves. The User is liable for the truthfulness of this declaration as well as for the truthfulness, correctness and completeness of the details provided upon Registration and in the billing details. Should the Services be ordered or used by a person who is not acting as a business, such person does so in breach of these GTC and the Company is entitled to cancel its Account without any right to a refund of the Subscription Fee or the price for OPEN paid, to the extent permitted by law.
A User who carries out Registration on behalf of a legal person or another business declares that it is authorised to act on behalf of and bind such person; in such case, the Agreement is concluded with that person.
All Registrations may be subject to review by the Company, which is entitled to assess whether the User meets the conditions for using the Services, including the condition under point 8 of this Article. The Company reserves the right not to accept a Registration.
The User acknowledges that the Agreement is concluded by means of distance communication, that the costs of using such means are borne by the User and that the Company does not charge any fees for the use of means of distance communication beyond standard rates. The Agreement is stored by the Company in electronic form and the User has access to the GTC on the Website.

Article IV - Account

Upon successful Registration, an Account is created for the User, on the basis of which the User is entitled to use the Services in the Application in accordance with these GTC, generally binding legal regulations and good morals.
Access to the Account is secured by a combination of the e-mail address and the password chosen by the User in accordance with the Company's instructions, or by any other means of authentication permitted by the Application. The User undertakes not to disclose its access credentials to any third party and is obliged to take all steps necessary to protect them.
The Account is tied exclusively to a specific User. The User is not entitled to sell, rent, share or otherwise make the Account available to any third party, unless the Application expressly permits the addition of further authorised persons.
The User is responsible for all actions performed via its Account and for the protection of its Account, e-mail inbox and password. The User is obliged to notify the Company without undue delay of any suspected security breach or unauthorised use of the Account.
The User may at any time request a change of the e-mail address or other Account details in the manner permitted by the Application.
The Account ceases to exist:

upon voluntary cancellation of the Account by the User in the Application or at its request,
upon cancellation of the Account by the Company in accordance with these GTC,
upon the dissolution of the User being a legal person, or of the Company, without a legal successor,
upon the death of a User who is a natural person carrying on business (sole trader),
at the moment the Company completely ceases to provide the Services.

The Company is entitled to cancel an Account in the FREE Plan which the User has not used for a period exceeding 24 consecutive months, following prior notice sent to the User's e-mail address at least 30 days before cancellation. If the User logs into the Account within this period, the Account will not be cancelled.

Article V - Plans

The Company provides the Services in the FREE, START, PRO and MAX Plans and as one-off OPEN access. All Plans include Calculations supported by artificial intelligence, unlimited editing of Calculations, sharing of Quotations, export to PDF and all functions of the Application. The Plans differ in the number of Active Calculations and in whether the User has all prices in the Works Price List unlocked.
As at the effective date of these GTC, the scope and prices of the Plans are as follows:

FREE - free of charge, 1 Active Calculation, prices of selected items of the Works Price List locked,
START - €9 per month excluding VAT, 1 Active Calculation, all prices in the Works Price List unlocked,
PRO - €19 per month excluding VAT, 20 Active Calculations, all prices in the Works Price List unlocked,
MAX - €49 per month excluding VAT, 99 Active Calculations, all prices in the Works Price List unlocked,
OPEN - €5 excluding VAT one-off, access to all prices in the Works Price List for 5 days, no subscription and no automatic renewal.

The current scope and prices of the Plans are set out in the Plan Price List. In the event of any conflict between point 2 of this Article and the Plan Price List, the Plan Price List valid at the time the Plan is ordered or, as the case may be, at the time the Subscription Period is renewed shall prevail.
The User is entitled to use the FREE Plan free of charge and without time limitation. The period of use of the FREE Plan commences at the moment of Registration.
The Company is entitled to change the scope of functions of individual Plans, add new Plans or discontinue the provision of any Plan. A change in the scope of a Paid Plan to the detriment of the User takes effect no earlier than from the beginning of the Subscription Period following its notification to the User in accordance with Article XX of these GTC.
Upon expiry of the Subscription Period without renewal, upon expiry of the OPEN access period or following a Plan Change to a lower Plan, the User's Information is retained in the Account; Calculations exceeding the Active Calculation limit of the new Plan become inactive (read-only) and the locked items of the Works Price List are locked again. The User may at any time select a higher Plan and reactivate the Calculations.

Article VI - Payment Terms

All prices of the Services are stated in euro (EUR) excluding VAT, in all Country Versions. VAT is added to the price in accordance with applicable legal regulations depending on the status and the registered office or place of business of the User. A User who is a taxable person from another Member State of the European Union is obliged to provide a valid VAT identification number (IČ DPH); in such case the reverse charge mechanism may apply. The User is responsible for the correctness of the details relevant for the application of VAT.
The User is entitled to use a Paid Plan in return for the fee set out in the Plan Price List (the “Subscription Fee”). The Subscription Fee is payable monthly in advance for each Subscription Period.
The Subscription Fee is due at the start of the Subscription Period. Payments are made by payment card via the Payment Gateway or by another method designated by the Company. The User acknowledges that payment details are processed by the operator of the Payment Gateway and that its terms also apply to payment processing; the Company does not have access to the full payment card details of the User.
The Subscription Fee is automatically renewed for each subsequent Subscription Period at the price according to the Plan Price List valid at the time of renewal, until the Paid Plan is cancelled by the User. By selecting a Paid Plan, the User expressly consents to the automatic recurring collection of the Subscription Fee from the payment card entered in the Payment Gateway at the beginning of each Subscription Period.
The User may cancel the Paid Plan at any time in the Account settings in the Application or in the customer portal of the Payment Gateway (Stripe). Cancellation takes effect upon expiry of the current Subscription Period; until then the User has the Paid Plan available in full, after which the Account switches to the FREE Plan. The User is not bound by any minimum term of the Paid Plan. Cancellation of the Paid Plan under this point is the only way for the User to terminate the Paid Plan; this is without prejudice to the User's right to withdraw from the Agreement on grounds laid down by law.
The Subscription Fee paid for a commenced Subscription Period is not refunded, not even on a pro rata basis, if the User cancels the Paid Plan during the Subscription Period or does not use it. This is without prejudice to the User's rights arising from defects in the Services under Article XIII of these GTC.
OPEN is a one-off performance. The price for OPEN is due upon ordering, access is activated without undue delay after successful payment and expires automatically 5 days after activation. OPEN is not renewed and the Company does not make any recurring charges in connection with it. The price for OPEN is not refunded once access has been activated.
The User is entitled to make a Plan Change at any time. In the case of a Plan Change to a higher Paid Plan, the change takes effect immediately and the Company charges the price of the new Plan, or a pro rata part thereof for the remainder of the current Subscription Period, in the manner set out in the Application and in the Payment Gateway. In the case of a Plan Change to a lower Plan, the change takes effect upon expiry of the current Subscription Period, unless the Application provides otherwise.
If payment of the Subscription Fee fails upon renewal of the Subscription Period (e.g. due to an invalid card or insufficient funds), the Company may retry the payment and will notify the User by e-mail. If payment is not made even within an additional period of 7 days, the Account switches to the FREE Plan with the consequences set out in Article V point 6 of these GTC.
The Company will issue to the User a tax document (invoice) for payment of the Subscription Fee or the price for OPEN without undue delay after payment and will make it available in the Account or send it to the User's e-mail address. The invoice is issued to the billing details entered by the User in the Payment Gateway or in the Application. The User expressly consents to the issuing and sending of invoices in electronic form. The date of delivery of an electronic invoice is deemed to be the date on which it is sent to the User's e-mail address or the date on which it is made available in the Account.
The Company is entitled to change the prices of the Plans. A change in the price of a Paid Plan takes effect vis-à-vis the User no earlier than from the beginning of the Subscription Period following the expiry of 30 days from notification of the change to the User's e-mail address. If the User does not agree with the price change, it is entitled to cancel the Paid Plan before the change takes effect.
The Company is entitled to cancel the User's Account if a breach of these GTC is not remedied even after written (electronic) notice within the period set by the Company, which may not be shorter than 5 days. In such case, the Subscription Fee paid is not refunded to the extent permitted by law.

Article VII - Works Price List and Country Versions

The Works Price List is publicly available on the Website for more than 25 countries, each country having its own Country Version with its own indicative prices, currency, regions, regional and city surcharges and language.
The prices in the Works Price List are indicative market values based on ongoing market research, in particular wage data in the construction sector, available price lists and offers of tradespeople and standardised labour productivity. Prices are stated excluding VAT unless stated otherwise in the relevant Country Version. The date of the last update is indicated for individual categories of works.
Neither the Works Price List, the Calculations nor the AI Content constitute an offer by the Company to conclude a contract, a binding quotation, an expert opinion or a guarantee that works or materials will be available at the stated prices. The final price of a specific job may vary depending on the condition of the property, access, scope, timing, quality of materials, location, qualification of the contractor and other circumstances. The designation “Price from” expresses the starting price per unit of measurement under standard conditions.
The Company does not guarantee that the Works Price List is at any time complete, accurate, up to date or suitable for any particular purpose. The Company is entitled at any time to change or supplement the Works Price List, lock its items for the FREE Plan or discontinue a Country Version.
A User who is not registered may use the Works Price List free of charge for internal purposes within its business activity to the extent displayed on the Website, and Articles VII, VIII, XIII, XIV and XXI of these GTC also apply to such User.
Irrespective of the Country Version used by the User, the Agreement is governed by these GTC, the prices of the Plans are stated in euro and the Services are provided by the Company having its registered office in the Slovak Republic. Country Versions do not constitute an adaptation of the Agreement to the legal system of the relevant country.
Translations of the Website, the Works Price List and the Application into other languages are provided for ease of use. The Company is not liable for inaccuracies in translation; in the event of any discrepancy, the Slovak version of the GTC shall prevail.

Article VIII - Licence Terms

The Parties have agreed on the following terms for the grant of the Licence to the Application:

Manner of use: exclusively for the User's own internal use within its business activity. The source code of the Application is not made available to the User and the User is not entitled to modify, adapt, process or combine the Application with another work, make copies of it, distribute it, link it, display it publicly or otherwise disseminate or make available the content of the Application in a manner contrary to these GTC.
Scope of the Licence: territorially unlimited and limited in substance to the extent necessary to use the Services in the selected Plan.
Non-exclusivity of the Licence: non-exclusive within the meaning of Section 70(4) of the Copyright Act.
Duration of the Licence: limited in time to the term of the Agreement and of access to the Account.
Transfer and termination of the Licence: the rights and obligations under the Licence do not pass to the legal successor of a User who is a natural person in the event of the User's death.
Consideration for the Licence: the Company's remuneration for the grant of the Licence is included in the Subscription Fee or the price for OPEN, as applicable; in the FREE Plan the Licence is granted free of charge.
Dealing with the Licence: the User is not entitled to grant a sublicence to any third party or assign rights under the Licence without the prior written consent of the Company.
Legal nature of the Licence: the grant of the Licence does not confer on the User any ownership or other rights to the Application beyond the authorisations expressly set out in these GTC.

All elements of the Application and the Website, in particular graphics, texts, articles, user interface, logos and trade marks, the structure, arrangement and content of the Works Price List, databases, predefined sets of works and materials, labour productivity standards, Quotation templates and software, are protected by copyright, database rights and other intellectual property rights of the Company or third parties. Copying, extraction, dissemination or reproduction of these elements without the prior written consent of the Company is prohibited, except for use expressly permitted by these GTC.
The User is entitled to use Quotations, Calculations and exports created in the Application for the purposes of its business activity, including providing them to Clients, even after termination of the Agreement, provided that the User exported them during the term of the Agreement.

Article IX - Identification and Contact Details of the Company

The operator of the Application and the Website and the provider of the Services is:

NUMIQ s.r.o., with its registered office at Kominárska 1552/3A, Bratislava - mestská časť Nové Mesto 831 04, Slovenská republika, IČO 55 880 592, registered in the Obchodný register Mestského súdu Bratislava III (Commercial Register of the Bratislava III Municipal Court), oddiel Sro (Section: Sro), vložka č. 174081/B (Insert No. 174081/B).

DIČ: 2122119010, IČ DPH: SK2122119010. The Company has been a VAT payer pursuant to § 4 of zákon č. 222/2004 Z. z. o dani z pridanej hodnoty (Act No. 222/2004 Coll. on Value Added Tax) since 1 September 2024.
Contact details of the Company:

e-mail for support, notification of defects, complaints and suggestions: support@numiq.com,
postal address: Kominárska 1552/3A, 831 04 Bratislava - mestská časť Nové Mesto, Slovenská republika,
Website: https://numiq.com/.

The Company communicates with Users in Slovak and, where possible, also in English or in other languages of the Country Versions.

Article X - Rights and Obligations of the Parties and User Content

The Parties agree that certain parts of the subject matter of the Agreement are or will be provided by the Company through third parties, in particular providers of cloud infrastructure, the Payment Gateway, e-mail services and providers of artificial intelligence models.
The User is solely responsible for the Information and any other content which it inserts, imports, creates, edits, generates or shares in the Application, including the content of Quotations, custom price lists, logo, company details, references and Client data.
Where the Information or other content of the User constitutes a copyright work, database, trade mark or other subject matter of intellectual property, the User, by inserting it into the Application, grants the Company a free-of-charge, non-exclusive, territorially unlimited licence to use it to the extent necessary to perform the Agreement and provide the Services, in particular to store, process, display it, adjust its format, include it in Quotations and make it available to Clients in accordance with the User's instructions. This licence terminates upon deletion of the relevant content or cancellation of the Account, except for copies which the Company is required to retain by law.
The User declares that it is entitled to exercise the economic rights to the content which it inserts into or shares via the Application, including the logo and imported price lists, and that its conduct does not infringe copyright, trade mark rights, trade secrets, personality rights or other rights of third parties.
By connecting a Google business profile to the Application, the User declares that it is an authorised administrator of that profile and is entitled to use the Google Reviews in Quotations and in the Application. Google Reviews are also subject to the terms of Google. The Company does not verify Google Reviews, is not responsible for their content, completeness or currency and is not liable for changes to or unavailability of Google services. The User is not entitled to alter Google Reviews, selectively misrepresent them or display reviews which do not relate to its business.
The User is obliged to reimburse the Company for all costs, damage and harm incurred as a result of a breach of its obligations under these GTC or legal regulations.
The Company is entitled to use the User's business name and logo for marketing and reference purposes (e.g. as a reference on the Website), unless the User expresses its objection by e-mail to the address set out in Article IX of these GTC. The Company will not use the content of the User's Calculations and Quotations for marketing purposes without the User's consent.
The Company is entitled to use the Information in anonymised and aggregated form, from which neither the User nor the Client can be identified, for statistical purposes, improving the Services, updating the Works Price List and training or fine-tuning the functions of the Application.
The Company is obliged to take reasonable technical and organisational measures to protect the Information stored in the Application against loss, destruction, unauthorised access and misuse.
The Company performs backups of the Server for operational purposes; however, it does not provide the User with backup or archiving of Information as a Service and does not guarantee the recovery of individual Information. The User is obliged to export its Calculations, Quotations and other important Information on an ongoing basis (e.g. to PDF) and to keep its own backup copies.
The User is obliged to provide the Company with the Cooperation necessary for the proper performance of the Agreement.

Article XI - Estimator, AI Content, Quotations and the Client

The Services use artificial intelligence to generate Calculations, item proposals, assessments, descriptions and other AI Content. The User acknowledges and agrees that:

AI Content is provided as a proposal and an aid and must be checked and verified by the User before use,
AI Content may contain errors, inaccuracies, omissions or information which does not correspond to reality, applicable standards or the conditions of a specific project,
the Company does not guarantee the accuracy, completeness, currency or reliability of Calculations, measurements, quantities of materials, labour hours or other AI Content,
the User is solely responsible for verifying all Calculations, prices, quantities, terms and content before presenting them to the Client or using them for business decisions,
AI Content does not constitute professional, design, structural, technical, tax or legal advice and should not be the sole basis for business decisions,
the AI assessment of strengths and the sales description of the business are marketing proposals and the User is responsible for ensuring that their use is truthful and in compliance with legal regulations, in particular regulations on unfair commercial practices and advertising.

The Company is entitled to use third-party services (providers of artificial intelligence models) to provide AI Content, to which the User's inputs may be transferred for this purpose to the extent necessary to generate the output. The User undertakes not to include in inputs for artificial intelligence any personal data of Clients beyond what is necessary to create the Calculation, or any other sensitive or confidential information not required for that purpose.
The Quotation is created, edited and sent exclusively by the User, in its own name and at its own responsibility. The Company merely provides the technical means for its creation, sending, tracking of opening and online acceptance. The Quotation is an offer of the User, not of the Company; the Company is not a contracting party, representative, intermediary or guarantor in the relationship between the User and the Client.
The User is responsible for the content of the Quotation, in particular for the correctness of prices, measurements, terms, schedule, payment schedule, statement of VAT and mandatory particulars under the legal regulations applicable to its business, and for compliance with information obligations towards a Client who is a consumer. The User is also responsible for performing the obligations towards the Client arising from an accepted Quotation.
Online acceptance of a Quotation by the Client via a link is a technical function of the Application; the Company does not guarantee that such acceptance will have the legal effect of concluding a contract between the User and the Client under the law applicable to their relationship, nor does it verify the identity of the Client. The User is obliged to secure the legal effects of the Client's acceptance of the Quotation by its own means.
The User is responsible for having a legal basis for processing Clients' personal data in the Application and for sending Quotations to Clients, and for having informed Clients of the processing of their personal data to the extent required by law. The Company processes Clients' personal data on behalf of the User as a processor in accordance with Article XVIII of these GTC.
Tracking of the opening of a Quotation by the Client is based on technical means which may not always be reliable (e.g. image blocking, browser settings). The Company does not guarantee the accuracy of information on the opening of a Quotation.
A Client accessing a Quotation or shared Calculation via a link is not required to register and no contractual relationship with the Company arises for the Client; Articles VII, VIII and XIV of these GTC and the Company's privacy policy apply mutatis mutandis to the Client's access.

Article XII - Availability of the Application and Support Services

The Application is provided “as is” and “as available”, to the extent permitted by law, without warranties of any kind, whether express or implied, including warranties as to fitness for a particular purpose, uninterrupted availability, security or other characteristics.
The Application and the Website may contain links to other websites or third-party services (e.g. Google, Stripe), for whose content and operation the Company is not responsible.
The Company does not guarantee any particular level of Availability of the Application. Availability of the Application may be limited due to updates, maintenance, third-party outages or other unforeseeable events. The Company will endeavour to carry out scheduled maintenance outside normal working hours and to give advance notice thereof.
The Company provides Support Services electronically via the e-mail address set out in Article IX of these GTC or via tools in the Application, on working days according to its current capacity. The Company will make reasonable efforts to remedy reported errors within a reasonable period.
The Application may be temporarily unavailable during the provision of Support Services or maintenance; short-term unavailability to the extent usual for services of this kind does not give rise to any entitlement to a reduction of the Subscription Fee. If unavailability of a Paid Plan caused by the Company exceeds 72 consecutive hours, the User is entitled to a pro rata reduction of the Subscription Fee for the period of unavailability, which the Company will provide by way of an extension of the Subscription Period or a credit note.
Support Services do not include training, individual customisation, bespoke development, checking the correctness of Calculations and Quotations or professional advice.
The User is responsible for providing its own technical equipment, an up-to-date web browser and internet access necessary to use the Application and bears the associated costs.
The Company reserves the right to improve, change or update the Application and to add or remove functions, including without prior notice, provided that this does not result in a substantial reduction in the scope of a Paid Plan to the detriment of the User; in such case Article V point 5 of these GTC applies.

Article XIII - Liability of the Company and Defects in the Services

The Company is not liable for the content, correctness, completeness or currency of the Information, Calculations, Quotations and other content created by the User in the Application, nor for decisions of the User or the Client made on their basis.
The Company is not liable for the prices in the Works Price List, in Calculations or in AI Content corresponding to actual market prices at a specific time and place, nor for any difference between the indicative price and the price actually achieved or paid by the User or the Client.
The Company is not liable for damage to, loss of or incompleteness of data caused by internet failures, poor connectivity, the User's device, third-party interference, the User's conduct or events beyond the Company's control.
The Company is not liable for damage resulting from unavailability of the Application, unavailability of third-party services (in particular Google, Stripe or artificial intelligence providers), blocking or cancellation of the Account in accordance with these GTC, or for any other damage not caused by the Company's fault.
The Company is not liable for the relationship between the User and the Client, for the performance or non-performance of obligations arising from a Quotation, for the Client's payment discipline or for the Client's claims against the User.
The Company is not liable for loss of profit, loss of business opportunities, damage to reputation, loss of data or for indirect, consequential or incidental damage. The total liability of the Company towards the User for all damage arising from or in connection with a single Agreement is limited to the amount paid by the User to the Company for the Services during the 12 months preceding the occurrence of the damaging event; if the User has used only the FREE Plan, the Company's liability is limited to €100. The Parties declare that this limitation takes into account the price of the Services and excludes only damage which could not have been foreseen at the time of conclusion of the Agreement.
The limitations of liability under this Article do not apply to damage caused intentionally or by gross negligence, to damage to health or in other cases in which liability cannot be limited or excluded under mandatory provisions of law.
The Company is liable for defects in the Services in accordance with the Commercial Code, subject to the limitations of liability under this Article. In particular, the following are not considered defects in the Services: the fact that the indicative prices in the Works Price List, Calculations or AI Content do not correspond to reality, to the conditions of a specific project or to the User's expectations; short-term unavailability under Article XII point 5 of these GTC; or malfunction caused by the User's device, connection, settings or conduct.
The User is obliged to notify the Company of a defect without undue delay after its discovery by e-mail to the address set out in Article IX of these GTC, stating the identification of the Account, a description of the defect and the date of its discovery. The Company will respond to the notified defect within a reasonable period and will remedy an acknowledged defect within a period appropriate to its nature. The User's claims arising from defects in the Services are governed by the Commercial Code and apply subject to the limitations of liability under this Article.
The User is responsible for all of its activities in the Application; a breach of these GTC may lead to the blocking or cancellation of the Account.

Article XIV - Rules for the Use of the Services and Restrictions

The User undertakes to use the Services, the Application and the Works Price List exclusively for lawful purposes and in accordance with these GTC. The User undertakes that it will not, either itself or through third parties:

breach applicable legal regulations, the rights of third parties or good morals,
obtain, copy, extract or download the content of the Works Price List, Calculations, sets of works and materials or other databases of the Company by automated means (scraping, crawling, bots, scripts, APIs without the Company's consent) or systematically by manual means to a greater extent than is necessary for ordinary use of the Services,
resell, rent, license, publish, distribute or otherwise make available to third parties the content of the Works Price List or other data of the Company, including in modified or derived form, or use them to create a competing product, database or price list,
use the content of the Services to train, fine-tune or evaluate artificial intelligence models without the written consent of the Company,
carry out reverse engineering, decompilation, disassembly or any other attempt to obtain the source code, algorithms or system prompts of the Application, or create derivative works based on the Services,
circumvent technical measures of the Application, in particular the locking of items in the Works Price List, Active Calculation limits or payment mechanisms, or create multiple Accounts for the purpose of circumventing the limits of the FREE Plan or OPEN,
misuse the artificial intelligence functions, in particular attempt to manipulate the model (prompt injection), generate harmful content or impose excessive automated load,
access the Services in a manner which could damage, overload or disrupt the Server, networks or systems of the Company or third parties, or attempt to gain unauthorised access to Accounts, systems or networks,
remove or alter copyright notices, trade marks or other designations of the Company in the Application or in exports containing them,
impersonate another person or entity, or state false information in Quotations about its business, qualifications, references or reviews,
use the Services to send unsolicited commercial communications (spam) or to engage in fraudulent conduct towards Clients,
store, create or share content which is unlawful, harmful, threatening, defamatory, dehumanising, degrading, pornographic, sexually explicit, violent, inciting violence, hatred or terrorism, depicting child sexual abuse, promoting serious harm to health, safety, property or the environment, infringing the rights of others (including copyright and the right to personal data protection) or promoting illegal products and services,
publish personal data of other persons without a legal basis.

The Company is entitled, without prior notice, to remove or block content which it considers to be in breach of these GTC or legal regulations, to restrict or suspend access to the Services and, in the event of a serious or repeated breach, to cancel the Account. The Company is entitled to apply technical measures against automated access (e.g. rate limiting, IP address blocking).
The User acknowledges that a breach of the prohibitions under point 1 of this Article may constitute an infringement of the Company's database rights and copyright under the Copyright Act, and the Company is entitled to seek protection of its rights, including compensation for damage and surrender of unjust enrichment.

Article XV - Term and Termination of the Agreement, Deletion of the Account

The Agreement is concluded for an indefinite period.
The Agreement terminates:

upon cancellation of the Account by the User in the Application or upon notice of termination given by the User without stating a reason,
upon notice of termination given by the Company without stating a reason, with a notice period of 30 days,
upon withdrawal by the Company with immediate effect if the User seriously or repeatedly breaches these GTC, in particular uses the Application outside the scope of the Licence or in breach of Article XIV of these GTC, or if it is proven that the User is not acting as a business within the meaning of Article III point 8 of these GTC,
upon withdrawal by the User on the grounds set out in these GTC or in legal regulations,
by agreement of the Parties as at the date specified in the agreement,
upon the Account ceasing to exist in accordance with Article IV point 6 of these GTC.

Notice of termination or withdrawal may be given electronically (by e-mail to the address set out in Article IX of these GTC or to the User's e-mail address, as applicable) or in writing. Cancellation of the Account by the User in the Application is deemed to be notice of termination with immediate effect. Cancellation of the Paid Plan under Article VI point 5 of these GTC alone does not constitute termination of the Agreement; upon expiry of the Subscription Period, the Account switches to the FREE Plan.
If the Agreement terminates during a current Subscription Period, the User has the Paid Plan available until its expiry, unless the User expressly chooses immediate deletion of the Account or the Agreement terminated by withdrawal of the Company due to a breach of the GTC. The unused part of the Subscription Fee is not refunded, except where the Agreement terminates for reasons attributable to the Company and where required by mandatory provisions of law.
Prior to termination of the Agreement, the User is obliged to export all Information it wishes to retain. Following termination of the Agreement, the Company does not make a backup copy of the Information for the User.
Following termination of the Agreement, the Company will delete or irreversibly anonymise the User's Account and Information within 90 days at the latest, except for data which the Company is obliged or entitled to retain under legal regulations (in particular accounting and tax documents) or for the purpose of establishing, exercising or defending legal claims. Quotations made available to Clients via a link will cease to be available after deletion of the Account.
Termination of the Agreement is without prejudice to the provisions of these GTC which by their nature are intended to survive termination of the Agreement, in particular the provisions on copyright, liability, indemnification, service of documents and governing law.

Article XVI - Indemnification

The User undertakes to indemnify the Company, its statutory representatives, employees and suppliers and hold them harmless against any claims of third parties, including Clients, liabilities, damage, fines and costs (including reasonable legal fees) arising out of or in connection with: (a) the use of the Services by the User; (b) the Information and content created, imported or shared by the User, including Quotations and Google Reviews; (c) the User's relationship with the Client; (d) a breach of these GTC by the User, including the untruthfulness of the declaration under Article III point 8 of these GTC; (e) a breach by the User of applicable legal regulations or the rights of third parties.

Article XVII - Service of Documents

The Parties have agreed that documents under these GTC shall be served electronically, by e-mail to the User's address stated in the Account or to the Company's e-mail address set out in Article IX of these GTC, as applicable, or by means of a notification in the Application, unless these GTC provide otherwise. An e-mail is deemed to have been delivered on the working day following its dispatch; a notification in the Application is deemed to have been delivered upon the User's first login to the Account after its publication, but no later than 15 days after its publication.
Notices of withdrawal from the Agreement and notices of termination may also be served by registered post to the address of the Company's registered office or to the User's address stated in the Account, as applicable. The consignment is deemed to have been delivered on the date of its receipt, the date of refusal to accept it or the third day after it was deposited at the post office, whichever occurs first.
The User is obliged to keep its e-mail address in the Account up to date and functional; the Company is not liable for failure to deliver a document due to an outdated or non-functional e-mail address of the User.

Article XVIII - Personal Data Protection

In connection with the formation and performance of the Agreement, personal data of the User or of persons acting on behalf of the User are processed. The Company processes such personal data as a controller in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and zákon č. 18/2018 Z. z. o ochrane osobných údajov a o zmene a doplnení niektorých zákonov (Act No. 18/2018 Coll. on Personal Data Protection and on Amendments to Certain Acts), as amended. Detailed information on the processing of personal data is set out in the privacy policy available on the Website in the Personal Data Protection section.
Personal data of Clients and other persons which the User inserts into the Application are processed by the Company on behalf of the User as a processor pursuant to Article 28 GDPR, exclusively for the purpose of providing the Services and in accordance with the documented instructions of the User contained in these GTC and in the settings of the Application. The terms of processing of personal data by the processor (including the list of sub-processors, security measures and transfers to third countries) are set out in the data processing agreement available on the Website in the Data Processing Agreement section, which forms an integral part of the Agreement.
The User, as the controller of the Clients' personal data, is responsible for the lawfulness of their processing, for fulfilling the information obligation towards Clients and for not inserting special categories of personal data into the Application unless this is necessary and lawful.

Article XIX - Force Majeure

The Company is not liable for any delay in or failure to perform its obligations caused by circumstances beyond its reasonable control, in particular natural disasters, war, terrorism, pandemics, fires, floods, strikes, power or internet outages, cyber attacks, failure or change of third-party services (in particular providers of cloud infrastructure, the Payment Gateway, Google or providers of artificial intelligence models) or decisions of public authorities.
The Company will inform the User of the occurrence of force majeure circumstances where possible and will resume performance without undue delay after they cease. If force majeure circumstances last longer than 60 days, either Party is entitled to withdraw from the Agreement.

Article XX - Amendments to the GTC

The Company reserves the right to amend and supplement these GTC, in particular due to changes in legal regulations, changes in the scope or manner of provision of the Services, the introduction of new functions or Plans, changes in the terms of third parties or for the protection of the legitimate interests of the Company and Users.
The Company will notify the User of an amendment to the GTC at least 15 days before it takes effect by e-mail to the address stated in the Account or by a notification in the Application, and will publish the new version of the GTC on the Website stating its effective date. Amendments which are exclusively in favour of the User, correct obvious errors or result from changes in legal regulations may take effect on the date of publication.
If the User does not agree with an amendment to the GTC, it is entitled to terminate the Agreement with immediate effect before the amendment takes effect, by cancelling the Account or by notifying the Company. If the User does not terminate the Agreement within that period and continues to use the Services after the amendment takes effect, the User is deemed to have agreed to the amendment to the GTC.
Users who use only the Works Price List without Registration are subject to the version of the GTC published on the Website at the time of such use.

Article XXI - Final Provisions

These GTC enter into force and take effect on the date stated in their heading and are published on the Website. In relation to a specific User, they become binding at the moment of their acceptance in accordance with Article III of these GTC or, as the case may be, at the moment of use of the Website.
The Agreement and all legal relationships between the Company and the User arising upon its conclusion, out of it or in connection with it, including relationships with Users from other countries and relationships arising from the use of any Country Version, are governed by the laws of the Slovak Republic, excluding its conflict-of-laws rules. In accordance with Section 262 of the Commercial Code, the Parties have agreed that their contractual relationship under and in connection with the Agreement is governed by the Commercial Code; in matters not regulated by the Commercial Code, the Civil Code, the Copyright Act and other legal regulations of the Slovak Republic shall apply. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.
All disputes arising out of or in connection with the Agreement which cannot be resolved amicably shall be decided by the courts of the Slovak Republic. The Parties have agreed that the court having local jurisdiction shall be the court in whose district the Company has its registered office, where such agreement is permitted by law; otherwise, local jurisdiction shall be determined in accordance with the legal regulations of the Slovak Republic.
Deviations from these GTC are permitted only on the basis of a written agreement of the Parties. Individual arrangements in a written agreement shall prevail over these GTC.
If any provision of these GTC is or becomes invalid, ineffective or unenforceable, this shall not affect the validity, effectiveness and enforceability of the remaining provisions. The Parties undertake to replace such provision with a valid provision which, in its purpose and economic significance, comes closest to the original provision; until then, the relevant provisions of applicable legal regulations shall apply in place of the invalid provision.
The GTC are drawn up in the Slovak language. The Company may make translations of them available in other languages; in the event of any discrepancy, the Slovak version shall prevail over the translation.
The User is not entitled to assign or transfer any rights, benefits, receivables or obligations arising from these GTC or the Agreement to any third party without the prior written consent of the Company. The Company is entitled to transfer the rights and obligations under the Agreement to its legal successor or to a person who takes over the operation of the Application; the Company will inform the User of such transfer and a User who does not agree with the transfer is entitled to terminate the Agreement.
Failure by the Company to exercise any right under these GTC shall not be deemed a waiver of that right.
The headings of the Articles are for ease of reference only and do not affect the interpretation of these GTC.
The Plan Price List, the privacy policy and the data processing agreement, available on the Website, form an integral part of these GTC.
These GTC replace in their entirety all previous terms and conditions of the Company relating to the Application and the Services.